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June 14, 2007

Advances in Information, Communications and Knowledge Management Support Systems for R&D

“The men of experiment are like the ant, they only collect and use; the reasoners resemble spiders, who make cobwebs out of their own substance. But the bee takes the middle course: it gathers its material from the flowers of the garden and field, but transforms and digests it by a power of its own. Not unlike this is the true business of philosophy (science); for it neither relies solely or chiefly on the powers of the mind, nor does it take the matter which it gathers from natural history and mechanical experiments and lay up in the memory whole, as it finds it, but lays it up in the understanding altered and digested. Therefore, from a closer and purer league between these two faculties, the experimental and the rational (such as has never been made), much may be hoped.”
Francis Bacon

We are holding a 2 day Community of Practice Workshop onAdvances in Information, Communications and Knowledge Management Support Systems for R&D” to take place 15-16 October 2007 at Bryn Mawr College, Philadelphia, USA.

The workshop will have a strong emphasis on peer-to-peer discussions with each workshop session involving a facilitated Knowledge Café discussion. On Monday evening we will have a Knowledge Dinner with good food and conversation menus at the Alumni House, whereas on Tuesday evening we will have a poster session, drinks reception and buffet dinner in Thomas Great Hall. We will discuss and share experiences with current information and communications technology (ICT) supporting R&D, to discuss current requirements and short term needs with electronic laboratory notebook (ELN) systems, collaboration support and knowledge tools supporting R&D, and to create a shared vision and roadmap for next generation knowledge management (KM) support systems. A wiki will be opened 3 months prior to the workshop to commence group documentation of supporting materials and to help to populate the workshop program with introductory materials, suggestions, ideas and experiences.

The workshop preliminary program and format are described below. To register please contact Nicki Douglas, nicki.douglas (-at-) douglasconnect.com Early registration and group discounts are available. Please book early to ensure a lower rate and place.

Program description is continued on blog post below or you can download the program and schedule and brochure as pdfs here:

Workshop Brochure:

Download KMWorkshopBrynMawr07web2.PDF

 

More Information on InnovationWell Website: http://www.innovationwell.net/COMTY_conferences

Overview
The goal of this workshop is to provide a strong learning experience for all participants on the topics of information and communications technology (ICT) and knowledge management (KM) supporting R&D activities. The interactive workshop format will be facilitated to:

· share experiences on current ICT R&D support systems including electronic laboratory notebooks (ELNs), laboratory information management systems (LIMS), and collaboration solutions supporting R&D activities

· to obtain practical guidance on the best practices and deployment of ICT R&D support systems

· engage in group-based discussion of current requirements for knowledge management in R&D

· to discuss latest advances in ICT and KM practices, methodologies, services and solutions

· to discuss emerging technologies of relevance to knowledge management in R&D: Semantic Web, Web 2.0, Advanced Search, Virtual Environments for Virtual Collaboratories, Social Software, wikis, blogs, Personal KM Tools, Second Life, Internet of Things, Sensors, RFID etc.

· to co-create and document requirements for future advanced knowledge management in R&D support systems

· to discuss progression beyond Information-model based designs towards Knowledge Model-based Engineering of Advanced KM Systems for R&D

· group-based brainstorming of low-budget practices for advancing performance in R&D activities

· discussion of KM tools for enabling the extension of low-budget practices for advancing performance in R&D activities

· actions for data integration and knowledge sharing between initiatives

· the role of semantic web approaches in uniting structured data from multiple resources

· the role of natural language processing for processing unstructured information

· extraction and integration of information from a vast variety of internal and external data sources

· application of advanced search and intelligent agent technologies

· impact of approaches from other fields on practices and design: organisational development, innovation management, cognitive science, complex systems theory, constructivism, sense-making

· collaboration and community support structures and environments

The agenda of the workshop is designed so as to maximise interaction, discussion, knowledge sharing, issue resolution, and cooperation in areas of new practice, R&D and innovation. In addition to discussions on existing requirements, experiences and recent developments, workshop activities will address the specific challenges:

· understanding of best practices and advances possible with current generation solutions

· to progress the understanding of requirements, design and vision for next generation KM in R&D solutions

· to identify areas where collaboration can support integration and alignment of practices, solutions, services and resources for interoperability, to aid advancement of the field, for the reduction of duplication, and the avoidance of unprofitable directions

Benefits for Attending

  • Understand what are the latest advances in ICT and KM support solutions for R&D and how they can  benefit your organisation
  • Assess your organization’s readiness and choices for implementation
  • Use an intelligent, focused approach to selection of vendors and products
  • Learn how to plan a roadmap for implementation and development that stands the test of time, including an understanding of current solution choices, and what is coming in the next five years
  • Discuss how to facilitate and develop Enterprise-wide KM solutions
  • Join in discussions of requirements and design of advanced KM systems
  • Join a Community of Practice with ongoing networking and knowledge sharing on latest developments in ICT and KM support systems
  • Have the opportunity to pilot, participate in or contribute to development projects and grant proposals  in R&D development areas on advanced ICT and KM support systems and practices

 
Workshop Audience
R&D managers, scientists (biologists, chemists, materials, electronics etc.), engineers, project managers, computer scientists, MIS and IT Services, librarians,  systems administrators, systems developers, knowledge managers, innovation managers, patent attorneys, and regulators working in areas related to R&D (e.g., biotech, chemical, pharmaceutical, environmental, food and beverage, telecoms, electronics, IT, space etc. and including industry, university and government labs). This workshop will be of interest to anyone needing to know more about the conceptual, design, development, social, technical, legal and deployment aspects of ICT and KM systems supporting R&D activity including electronic notebooks, LIMS, groupware, distributed virtual teams and coworking, KM Tools, semantic web approaches, social software and other collaborative systems used for achieving the goals of improved knowledge management and productivity in R&D.

Workshop Format

* Virtual communication and collaboration approaches will be used pre- and post-event to maximise the benefit of the workshop. In particular a wiki will be opened 3 months prior to the workshop to commence group documentation of supporting materials and to help to populate the workshop program with introductory materials, suggestions, ideas and experiences. The wiki will only be open to practice group and workshop participants, although the group may agree to publish selected materials from the group activity more openly at a subsequent date.

* During the workshop extensive use of facilitated small group discussions using a knowledge café format will be used.

* The results of all discussions will be collected by workshop facilitators and entered into the practice group wiki, to support subsequent group activities and development initiatives, including future practice group meetings and research and development projects.

Knowledge Cafe Methodology

The following approach will be used for the format of the Cafés:

1. The Knowledge Café format will be explained to all participants prior to the start of the event. The workshop will be divided into component sections, each having their own theme and goal, which the group will work through sequentially during the workshop.

2. Each workshop section will involve a Knowledge Café-based discussion as a primary component. The group will first be divided into smaller groups at separate tables. Each table will be assigned a topic and a facilitator who will remain at their table during the discussion. The number of seats at each table will be chosen to ensure an equal division of the group between topics.

3. Members of the group will be free to select a seat at their table of choice, with the constraint that a seat is available. Following a brief introduction by the facilitator, the group will be free to discuss the topic with each other, with the only constraint being of staying reasonably close to the table topic, and allowing everyone to make their points.

4. Following ca. 30 minutes of conversations, participants will be required to change tables and start a second or third round of conversations.

5. All participants will join together for a final group discussion which will include short summaries by each facilitator and questions and discussions by the group.

6. Each facilitator will enter a summary of their notes into the group-based wiki.

7. A final post-workshop step will allow contributions based on further reflections by the group in the 4 weeks following the workshop.

Workshop Facilitators (Preliminary List)
Richard Lysakowski (CENSA), Barry Hardy (Douglas Connect), Gladys Range (GVR Systems Automation), Jeff Spitzner (Rescentris), Dimitris K. Agrafiotis (Johnson & Johnson), Carl Elkin (Schering-Plough)

Program & Schedule

MONDAY 15 OCTOBER

07.30 Registration & Welcome Coffee Opens, Thomas Great Hall

08.30 Collaborative eR&D - Vision and Strategy to Product Realities, led by Richard Lysakowski (CENSA)
Collaborative electronic Research & Development (CeR&D) and Manufacturing (CeRDM) and KM systems are crucial to 21st century competitiveness in R&D. Electronic Lab Notebooks (ELNs), electronic recordkeeping, and informatics systems and KM practices are evolving very fast. If implemented well these systems can completely transform an organization to achieve maximum productivity and leverage from all knowledge-related assets. Mapping vision and strategy onto product reality presents hard challenges for most organizations now. We are held back by legacy systems and old paradigms for software product development. Integrating wikis, blogs, social software, and other innovations into the R&D workplace fabric offers opportunities for productivity gains by supporting new ways that teams can work together. These newer technologies can be effectively melded with more structured KM tools like ELNs and LIMS to change the way R&D is done. In this workshop, we will address the following topics:

  • When and where to apply ELNs? What are high quality practices for preparing for them?
  • What technologies & products are required, are available now, and how to best use them?
  • Good, workable systems strategies given current organizational constraints and realities.
  • How can we reliably achieve the key gains using ELNs in CeR&D strategies and systems?
  • Integration of ELNs and LIMS with open source wikis, blogs, portals, social networking, ontologies, and other technologies to enable knowledge worker teams
  • Integration technologies on the forefront - drawing on lessons from different disciplines
  • New technologies are great, but will new products ever really be "complete"? Can we speed up product maturity?
  • Do biology, chemistry, and other disciplines need radically different approaches?

10.30 Coffee Break

11.00 Knowledge Café: Discussion of existing Management and User Experiences and Requirements for ICT and KM in R&D support systems
This Knowledge Cafe will focus on the requirements and practical aspects of deploying current software products and systems to achieve improved performance in R&D activities.

Table Topics: Core Functions for ICT systems, Project Strategies, Engineering Practices, Knowledge Management, Multidisciplinary Science Requirements, ELN/LIMS Integration, Enterprise-wide Support Systems, Documentation of Computational Experiments and Designs

Questions to be addressed include:

  • The core functions of ICT "whole products" that must be delivered.
  • What are good technical and project strategies to apply in the current phase of market maturity?
  • How can user organisations and commercial software vendors benefit from modern (and mature) software engineering practices?
  • Why are some radically different approaches needed for biology, chemistry, and other disciplines?
  • What are better approaches for informatics integration tools for multidisciplinary science?
  • What are the requirements for enterprise wide support systems and virtual research organisations?
  • How do we better document and integrate computational experiments and designs with experimental research documentation?
             

13.00 Lunch, Thomas Great Hall

14.00 Research Knowledge Management for the Post-ELN Era: Envisioning a Multi-Scale ‘Scientist’s Desktop’ with Unified Information Services, Management and Collaboration, led by Jeff Spitzner (Rescentris)
The information management situation in most research organizations can be characterized kindly as ‘distributed’: Important R&D project content is scattered on PCs, network drives, databases, LIMS, document management systems, printed files, and specialized information systems, with critical lab records and intellectual property documented in paper lab notebooks. The electronic lab notebook (ELN) is quite successful in solving this latter problem, and ELNs shown themselves to significantly contribute to R&D performance. Maintaining competitiveness and a high level of innovation will require next generation systems to go beyond ELNs and other systems to integrate many dimensions of research activities using semantic web infrastructures. We need to connect information and communication processes through common user interfaces that unify multi-scale project and research views, and access to content and services. We will discuss the varieties of systems relevant to supporting high performance research knowledge networks. These include:

  • Scientific document/data management, storage, analysis, annotation, reporting, and reuse
  • Project management, tracking, visibility, real-time communications, decision-making
  • Quality and efficiency management
  • Scales of work organization – personal, team, organizations, collaborations, communities
  • Scientific research domains, departments, expertise, and information systems
  • Lifecycle management for R&D, product development and content
  • Unifying personal life, daily work, and project work in a common framework
  • Security, privacy, roles and privileges
  • The future ELN as the Scientist’s Desktop – a user interface for creation and access to enterprise R&D resources and processes, with personalized views, dashboards, and tools

14.30 Knowledge Café: Discussion of Research Knowledge Management for Unified Information Services, Management and Collaboration
This Knowledge Cafe will discuss the requirements and opportunities for the creation of unified information services and high performance research knowledge networks.

Table Topics: Project Management, Quality Management, Collaboration, Product and Service Lifecycle Management, the Scientist’s Desktop, Integrated Services

16.00 Coffee Break

16.30 Semantic Knowledge Infrastructures and Services for R&D, led by Gladys Range (GVR Systems Automation)
I will discuss Semantics and Data Convergence Architectures and Services in which the research scientist can access, edit, and analyze standardized data sets, and build automated workflow processes providing metadata extraction, form creation, trend analysis and reporting methods. A semantic search service allows objects to be indexed and located based on semantic descriptions of their content. What separates a semantic search service from traditional approaches is that they must be simultaneously expressive, dynamic, and efficient.

Traditional search engines are both dynamic and efficient. However, their lack of semantics precludes their usefulness for semantic search. Databases are relatively expressive and efficient but at the cost of being static with respect to a database schema. AI theorem provers are extremely expressive and dynamic but are computationally inefficient. Defining and developing architectures for semantic search services over semantically classified objects and annotations is an effective means of awakening and accessing knowledge stored in “Database Sleeping Giants”.

A “Remote System Poling Data Acquisition”, combined with Collaborative-Electronic Research Applications (C-ERA) client agent architecture, consists of a system of interacting C-ERA Research collaborators and users that quickly locates other C-ERA clients, and performs remote system poling, data acquisition, processing/extraction, and registration as a dynamic way of improving research, promoting collaboration and achieving process optimization. Research methods, content and standards will no doubt proliferate for many different research communities. If we want those communities to be able to communicate efficiently it follows that a semantic translation C-ERA service is a necessity. To make semantic translation useful on a real task, we proposed a search service that employs the translator and is capable of coping with semantic heterogeneity of web-enabled applications and research tools populated with C-ERA agents.

Such a C-ERA Search Service provides for sets of interoperable agents that are capable of performing search over large numbers of mapped annotated agents in an environment of hierarchically arranged ontologies. The architecture consists of two components – Search Service Agents (SSAs) and a Search Service Generator (SSG). For the Search Services to respond to queries efficiently, the SSG can generate high-performance databases (embedded in the SSAs) directly from the mapped ontologies to which agents may commit.

17.00 Knowledge Café: Discussion of Semantic Knowledge Infrastructures and Services
The Semantic Web has had much hype, with the real maturity of practically useful applications for R&D support falling far behind and moving very slowly. The Semantic Web is moving down the "peak of hype", through the "trough of disillusionment", and perhaps onto the slope of enlightenment soon. In this Knowledge Café we will discuss the reality of Semantic Web tool developments and deployments that are of near-term relevance to R&D support.
Table Topics: Ontologies, Intelligent Agents, Semantic Search, Semantic Desktop, Semantic Web Languages, Semantic Web Tools, Data Architectures, Evangelists Table, Critics and Cynics Table

18.30 Networking Garden Reception, Alumni House, Bryn Mawr College
Relax after a day of co-working and enjoy a drink with colleagues in the garden of the Alumni House.

19.30 Knowledge Dinner, Bryn Mawr College Alumni House
Enjoy a menu of excellent food and conversation subjects for knowledge exchange. Included on the conversation menu will be a choice of interdisciplinary topics and discussion pieces: philosophy, organisational culture, leadership, innovation, collaboration, virtual reality, cognitive science, neuroscience, complexity, constructivism, story telling, sense-making, virtual work and relationships, meaning, alternative education etc. Participants will change tables, conversation partners and topics between courses.

 

TUESDAY 16 OCTOBER

08.30 Emerging Technologies Showcase – Short Presentations on the Capabilities of New Innovative Technologies for Advanced KM in R&D systems
This session will present latest advances in emerging technologies of relevance to advanced knowledge management in R&D: Semantic Web, Web 2.0, Advanced Search, Agents, Virtual Environments for Virtual Collaboratories, Social Software, wikis, blogs, Personal KM Tools, 3D Virtual Worlds, Internet of Things, Sensors, and RFID.

Presentations:

Dimitris K. Agrafiotis, Vice President of Informatics, Johnson & Johnson Pharmaceutical Research & Development, LLC; The ABCD ELN: Towards a Fully Integrated Discovery Enterprise

Frank Guerino, CEO, TraverseIT; Semantic-based Frameworks for Enterprise Content Management

Carl Elkin, Principal Scientist, Schering-Plough; Building Knowledge Infrastructure: A Bottom-up Wiki in a Large Company

David Gilmour, CEO, Tacit; Peer-to-Peer Knowledge Sharing - Implications for Enterprise Knowledge  Management

Alex Heiphetz, CEO, Delta L Training; Training Simulations and Metrics in Second Life 

Marisol Wesson, CEO, TMS; Enterprise Knowledge Portals and Application Integration for supporting Collaboration

10.30 Roundtable Discussions: Choose a technology from the showcase of your choice and discuss it with the presenter

11.00 Coffee Break

11.30 Knowledge Café: Discussion of Requirements for Advanced KM in R&D solutions
This Knowledge Café will discuss and document requirements for Advanced KM in R&D solutions including current unmet requirements that could be met by the development and integration of new and emerging technologies. In addition to consideration of information requirements, we will include knowledge management concepts having potential positive impact on organisational culture, innovation success, transparency, leadership, trust, change management, collaboration, partnerships and alliances, product life cycle management, customer communities, and virtual organisation and network services.

13.00 Lunch, Thomas Great Hall

14.00 Innovation Café Part 1: Vision and Ideas for Next-Generation Advanced KM in R&D Solutions, led by Barry Hardy (Douglas Connect)
The agenda of this workshop session will be designed so as to maximise interaction, discussion, issue resolution, vision and ideas sharing for the development of Next-Generation Advanced KM in R&D Support Solutions. Workshop activities will address specific challenges to progress in the field and areas where collaboration could support integration and alignment of research and development programs, practices and resources. The Innovation Cafe format of Victor Newman will be used in which the group will define a scenario in which optimum confidence in an R&D support system had been reached, create a shared vision and brainstorm ideas on achieving a system development, and will then prioritize steps that could aid the support and acceleration of reaching such a goal. The resulting roadmap should support action plans where cooperation between users, developers, research programs and initiatives could accelerate the contribution of ICT and KM methods to the enhanced confidence and productivity of R&D support systems.

Some Non-Exclusive Directions: Including collective intelligence, filtering ever increasing and massive information flows, reaching executives with knowledge translations, involving customer knowledge intimately with R&D, virtual realities for social scientific constructivism, accepting that most knowledge is never made explicit, designing a flexible virtual collaboratory of scientific brainpower and knowledge, …

15.30 Coffee Break

16.00 Innovation Café Part 2: Designs and Services for Next-Generation Advanced KM in R&D Solutions, led by Barry Hardy (Douglas Connect)
The second part of the Innovation Cafe Session will discuss implementation of the vision and ideas of the group in the design of next generation architectures and services for the development and deployment of Next-Generation Advanced KM in R&D Solutions. Consideration will be given to barriers and challenges to be faced and overcome, opportunities for collaboration on research, standards and interoperability, and potential opportunities to be pursued for R&D projects.

Some Non-Exclusive Directions: Virtualization, Utility Services, Designing for Trust and Transparent Transparency, Context, Integrating structure and non-structure, Allowing for (un)shared meanings, Accommodating cultural diversity and conversations at a distance, Immersion, Usability etc.

17.30 Group Discussion of Next Steps for Practice Group and Related Initiatives
Topics:
User priorities – short and longer term, research proposals, SBIRs, commercial co-operation agreements, continuing requirements documentation, Spring and Autumn ’08 practice group meetings.

18.30 KM in R&D Poster Session, Drinks and Dinner, Thomas Great Hall
All participants are welcome to present a poster. The poster does not have to be a traditional scientific poster; it can also be about the discussion of an idea or experience, a software demonstration, prototype, exploratory research etc.

Contact Information:

Program: Barry Hardy,  barry.hardy  (-at-) douglasconnect.com 

Registration: Nicki Douglas, nicki.douglas (-at-) douglasconnect.com

Registration includes attendance to the workshop, a one year community of practice membership, and one year’s access to the virtual activities of the KM in R&D practice group

“Our evidence suggests that the controlled chaos of the brain is more than an accidental by-product. Indeed it may be the chief property that makes the brain different from an artificial-intelligence machine.” Walter J. Freeman

 “The act of verbalization requires a review of what is to be verbalized. This review is a form of reflection and often brings to the surface inconsistencies or gaps in a train of thought. Hence it is crucial to initiate conversations whenever a problem is to be solved.” Ernst von Glasersfeld

“It is change, continuing change, inevitable change, that is the dominant factor in society today. No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be. Isaac Asimov

Photo from Douglas Connect Knowledge Café on Knowledge and Leadership

25 April 2007, Basel, Switzerland:

K_cafe_basel_apr07_7a


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very interesting, but I don't agree with you
Idetrorce

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