The Ferryman

Knowledge Management Training Week 2011, Lucerne, Switzerland

We will hold our Knowledge Management Training Week this year in Switzerland in Lucerne the week of the 12 -1 6 September 2011. Consider joining us for what has become a memorable highlight on the annual calendar which is led by several experienced practitioners and usually joined by a diverse group of international and interacting professionals.

More information at:

http://www.douglasconnect.com/km/km-training

or you can read some of my previous posts on this activity at:

http://barryhardy.blogs.com/theferryman/km_institute/

Certified Knowledge Management Training in Luzern

We will run our Certified Knowledge Manager (CKM) Training week again this Autumn the week of 1 - 5 November 2010 at the Hotel Astoria in Luzern, Switzerland. 

In addition to pre-class eLearning and faculty instruction from senior practitioners the class will work in small groups on case studies with the groups completing an end of week presentation and evaluation. 

The week usually attracts an international group of managers and practitioners with knowledge management responsibilities from a range of organisations supporting a rich exchange of knowledge and experiences between the class.

Class members may subsequently submit a practice report for competency evaluation; currently many of the Basel 2009 class have reached this stage.

This year's training week is again supported by a group of six leading instructors and facilitators with an excellent combination of experience and skills needed to cover and support the full breadth of topics and discussions:

Pavel Kraus, President, Swiss Knowledge Management Forum and Partner, aht'intermediation
Beat Knechtli, Director, Chief Knowledge Officer, PricewaterhouseCoopers (PwC) Zurich
Michael Wyrsch, Vice President and Leader Knowledge Management Competence Center, Credit Suisse
Stephan Bohr, Global Knowledge Management Leader Advisory (EMEA), PricewaterhouseCoopers (PwC)
Barry Hardy, PhD, Director, Community of Practice & Research Activities, Douglas Connect
Douglas Weidner, President, International Knowledge Management Institute

Topics covered include:
Knowledge Management (KM) Concepts, KM Practices, Business Case, Strategy, Program Planning, KM Frameworks,
KM & Organisational Culture & Development, Change Management for KM Programs, Leadership and Competencies for KM,
Knowledge Assessment, Metrics, Enterprise Knowledge Management, Process-oriented Knowledge Management, Knowledge Mapping,
Benchmarking, Expertise Location, Search, Personal Knowledge Management, Web 2.0, Communities, Collaboration

You can download a pdf brochure from here:

Download KMTrainingBrochure-Luzern-2010

I hope you can make it!

Barry

CKM Basel 2010

We will run our Certified Knowledge Manager (CKM) Training week again this Spring the week of 19-23 April 2010 at the Merian Hotel in Basel, Switzerland.  The location is on the banks of the Rhine in Basel:

In addition to pre-class eLearning and faculty instruction from senior practitioners the class works in groups on case studies:

with the groups completing an end of week presentation and evaluation.  If the weather is good we may even work outside on the terrace on an assignment together:

The week usually attracts an international group of managers and practitioners with knowledge management responsibilities from a range of organisations supporting a rich exchange of knowledge and experiences between the class. Below is a photo of the Basel class of 2009:

Class members may subsequently submit a practice report for competency evaluation; currently many of the Basel 2009 class have reached this stage.

This year's training week is again supported by a group of six leading instructors and facilitators with an excellent combination of experience and skills needed to cover and support the full breadth of topics and discussions:

Pavel Kraus, President, Swiss Knowledge Management Forum and Partner, aht'intermediation
Beat Knechtli, Director, Chief Knowledge Officer, PricewaterhouseCoopers (PwC) Zurich
Michael Wyrsch, Vice President and Leader Knowledge Management Competence Center, Credit Suisse
Stephan Bohr, Global Knowledge Management Leader Advisory (EMEA), PricewaterhouseCoopers (PwC)
Barry Hardy, PhD, Director, Community of Practice & Research Activities, Douglas Connect
Douglas Weidner, President, International Knowledge Management Institute

Topics covered include:
Knowledge Management (KM) Concepts, KM Practices, Business Case, Strategy, Program Planning, KM Frameworks,
KM & Organisational Culture & Development, Change Management for KM Programs, Leadership and Competencies for KM,
Knowledge Assessment, Metrics, Enterprise Knowledge Management, Process-oriented Knowledge Management, Knowledge Mapping,
Benchmarking, Expertise Location, Search, Personal Knowledge Management, Web 2.0, Communities, Collaboration

You will find more information at:
http://douglasconnect.com/html/knowledge.htm
and can download a pdf brochure from here:

Download KMTrainingBrochure

I hope you can make it!

Barry

Dear Michael, Thanks, Respects and Inspiration to you (Michael Jackson)

Thanks Michael for all those great music videos in the 80's.  You were a leader, an innovator, doing completely new and great things back then.  You entertained us when we took a break from our studies in college in the early 80s, and tried out this new MTV experience at the time.  (It was much more interesting back then!)  You were a Thriller!

Respects to you Michael, we played and danced to your songs last night, and were not alone.

Inspiration Michael, if we can take inspiration from your tragedy and Childhood legacy you could not shake off, it is that we should take some more time to reach out to our family, friends and contacts.  Even if it is that business partner, don't just always email them, get on the Skype with them, talk and get some understanding, build some shared meaning, reach out and support. As you said:

You are not alone, I am here with you
Though you're far away, I am here to stay
You are not alone, I am here with you
Though we're far apart, You're always in my heart

And if you want to collaborate folks in this flatter world don't be alone and far away. Reach out!

The Ferryman

This year's Knowledge Management Training Week in Basel

We have had rewarding Knowledge Management Training weeks in Basel the past two years and an excellent international group of managers and practitioners with us from many countries, industries and different perspectives.  In addition to the extensive eLearning and practice-based teaching, the group interactions, exercises and end-of-week presentations have been productive and enriching.

We continue to develop the faculty for the program with this year's training week supported by a group of six leading instructors and facilitators with an excellent combination of experience and skills needed to cover and support the full breadth of topics and discussions. 

The Certified Knowledge Manager (CKM) Training week will take place 4-8 May 2009 at the Merian Hotel in Basel.  You will find more information at:
http://douglasconnect.com/html/knowledge.htm
and can download a pdf brochure from here:

Download KMTrainingBrochure

I hope you can make it!

Barry

Schedule for InnovationWell and eCheminfo Autumn 2008 Community of Practice Meeting

I provide below a schedule for the upcoming InnovationWell and eCheminfo Community of Practice meetings at Bryn Mawr.

I also include a location map here which may be useful upon arrival:

Download bryn_mawr_campus_map_douglas_connect_meeting.pdf

[Please follow continuation here to view schedule.]

Knowledge Management Training in Basel

We are running the Certified Knowledge Manager training again in Basel this April.  We had an excellent class there last year with many interactions and conversations both in the class and outside on the terrace, in an evening Knowledge Cafe on Knowledge and Leadership (which produced two articles currently being published in KM Review, Nov/Dec 07 and Jan/Feb 08 issues) and on the Knowledge Ferry on the Rhine (which along with Herman Hesse inspired the name of this Blog!) I posted some photos at http://innovationwell.net/COMTY_ckmphotos This year's Cafe will focus on Knowledge and Collaboration.  More Information and links below!

Barry

Knowledge and Leadership

We held a Knowledge Cafe recently in Basel to discuss Knowledge and Leadership. The discussions were good and based on our notes I am currently preparing what I think is a nice co-created article. Below is a short summary and some photos from the proceedings. If interested in this topic and related activities, I welcome your comments or please contact me at barry.hardy (-at-) douglasconnect.com.

Barry Hardy

Summary based on discussions at a Knowledge Café held

in Basel, Switzerland, 25 April 2007 by

Shadab Lari, Joel Brun, Markus Hainzl, Hasan Al-Matrouk, Abdulaziz Addawesh, Adnan Sharif, Gladys Range, Nicolette Liller, Bernhard te Woerd,  Peter Ngunyi, Vera Olang, Pierre Neveux, Robin Micklewright, Douglas Weidner, Nicki Douglas, Barry Hardy, Heike Gutmann, Juergen Drewe, Harald Mauser, Markus Hegi, Eunika Mercier-Laurent, Monika Hochstrasser, Annette Höglund, Tobe Freeman, Chris Gopsill, Chris Pallaris, Beat Knechtli, Pavel Kraus, Giulio Pasolini, Richard Zbinden

Summary (as pdf):

Download leadershipkcafebsapril07_v2_3_summary.pdf

Introduction

On the top of the corporate leadership agenda is the responsibility for building the corporate community consisting of clients, shareholders, board directors, employees, partners, suppliers, authorities, research organisations and other stakeholders. We ask the question: how do we research, develop and apply new better practices to be taken in the knowledge management (KM) of an organisation involved in activities where leadership and innovation success could have significant performance impact?

 Knowledge gaps, bottlenecks, absence or under-utilisation of knowledge, lack of communication or collaboration, lack of access to or re-use of existing knowledge, difficulty in storing or retrieving knowledge, organisational or cultural issues may all contribute significant barriers to knowledge sharing and innovation, and leaders need to be able to identify and act on such areas to improve the organisational performance.

Relevant questions related to Knowledge and Leadership include: How should we lead knowledge-driven organisations in the 21st century? What skills and qualities are needed by today's "knowledge leaders"? What knowledge strategies should an organisation adopt for the next five years? What should organisations be doing today to ensure they have the right leaders, workers, processes, and projects in place by the turn of this decade? What changes can we forecast in terms of information and communications technology (ICT), knowledge management, creativity, learning and collaboration? And how do we prepare as individuals and organisations to confront these challenges?

A Knowledge Café was held on the terrace of the Merian Hotel in Basel on 25 April 2007 to discuss these questions through peer-to-peer conversations between managers and practitioners. The Knowledge Café lasted ca. 2.5 hours and involved 31 participants.

The six facilitators at the Café were Richard Zbinden (CEO, Software for Corporate Leaders), Barry Hardy (Founder, InnovationWell), Douglas Weidner (President, International Knowledge Management Institute), Chris Pallaris (ETH, Zurich), Pavel Kraus (President, SKMF) and Beat Knechtli (CKO, PwC)

(continued in extension of blog post below)

 

Certified Knowledge Manager Training Week; 23-27 April 2007, Basel, Switzerland

The full five-day Certified Knowledge Manager (CKM) workshop will be held in Basel, Switzerland, 23 - 27 April. The training will take place at the Merian Hotel situated on the Rhein.

The workshop week will be co-led by Douglas Weidner, President, International Knowledge Management Institute; Pavel Kraus, President, Swiss Knowledge Management Forum and Senior Partner, aht'intermediation GmbH; Beat Knechtli, Director and Chief Knowledge Officer, PricewaterhouseCoopers (PwC), Zurich, Switzerland, and Barry Hardy, Director, KM Institute Switzerland

Beat Knechtli, will lead discussions of KM and Leadership, Culture, Organisational Development & Change Management, whereas Pavel Kraus will cover KM Structure, KM Tools, IT Support & Measurement, and the Business Case and metrics for KM. Case Studies & Discussions will be used to illustrate the application of KM principles and best practices.

The Certified Knowledge Manager (CKM) was created by the KM Institute`s Douglas Weidner, and is a world-leading flagship KM certification training program. It is a full 5-Day learning workshop with instructor-led activities, dynamic interaction among students and additional blended supporting materials, activities and eLearning extending to the equivalent of at least 14 workshop days. The CKM training has been used to train over 600 top managers from organisations worldwide since 2001. The workshop will be delivered in English.

Part of the course can be accessed in eLearning mode prior to the workshop leaving more time for discussion and exercises at the workshop. Additional modules will also be available in eLearning mode post-workshop. The CKM certification is part of the requirement towards Masters CKM and faculty status.


Program Topics
KM Terms, Models, Knowledge Definitions and Attributes, Knowledge Episodes & Processes, KM Theory & Principles, KM Strategy & Planning, KM Rationale & Case Studies, Interactive Knowledge Cafe, Full Life Cycle KM Methodology, KM Body of Knowledge (KMBOK), Managing KM Initiatives, Knowledge Assessment, Audits and Mapping, KM and Change Management, KM Sciences, KM Tools, Using IT Support and Collaboration Systems Effectively, Social Network Analysis, Organisational Learning, KM and Complex Systems, KM Metrics, Storytelling, Communities, Knowledge Repositories, Benchmarking, KM & Innovation, Personal KM, KM Initiative Planning, KM Project Management, KM Investment Analysis (ROI), Intellectual Capital, Innovation Techniques, Disruptive Technologies, KM Performance Measurement, Knowledge Maturity Model, KM Case Studies & Analysis

Program news and announcements are posted on the KM Institute Switzerland website: http://www.kminstituteswitzerland.org/
Program Brochure: http://www.douglasconnect.com/files/KMTrainingBrochure.pdf
More information provided in previous post: http://barryhardy.blogs.com/theferryman/2006/10/swiss_faculty_c.html

KM Institute KM Institute Switzerland meeting workshop training management executive CKM KM Knowledge Management Knowledge Management Training Management Training Basel Innovation Switzerland events

Knowledge Café in Basel: Discussions on Knowledge Management Support & Training Needs

We are holding a Knowledge Café in Basel to discuss user and organisational needs in knowledge management taking place on Wednesday 29th November 2006 starting at 17.30 and running through 20.00.  If interested in attending please simply send a short RSVP email to barry.hardy *at* douglasconnect.com and I will send further information to you. The event is free to attend and is intended to provide managers a conducive atmosphere to discuss their issues and needs in knowledge management support and training.

The Cafe will address the following:
1. What kind of knowledge management training do you or your organization need to perform more effectively?
2. What kind of support for knowledge management activities do you currently have? What solutions are not available and what do you imagine they could be like?

The Cafe will start at 5.30pm with refreshments and a chance to meet other participants. The discussion itself will begin around 6pm.

The event is being co-organised by Douglas Connect, the Swiss KM Institute, the Swiss Knowledge Management Forum (SKMF), and the Gurteen Knowledge Community, and will be facilitated by myself, Chris Pallaris (ETH Zurich), Pavel Kraus (SKMF) and Beat Knechtli (PwC).

Barry Hardy

meeting training workshop conference management Basel Innovation Knowledge Management Knowledge Cafe events