The Ferryman

Schedule for InnovationWell and eCheminfo Autumn 2008 Community of Practice Meeting

I provide below a schedule for the upcoming InnovationWell and eCheminfo Community of Practice meetings at Bryn Mawr.

I also include a location map here which may be useful upon arrival:

Download bryn_mawr_campus_map_douglas_connect_meeting.pdf

[Please follow continuation here to view schedule.]

SYNERGY Knowledge Assessment Launch

SYNERGY, a new 3 year European-funded Seventh Framework Research Project which commenced on the 1 February 2008, will research the knowledge sharing and collaboration support needs of stakeholders working collaboratively both internally within organisations, and within partnerships and new virtual network and business models. The project offers end user organisations an opportunity to participate in this leading edge research to address their unique requirements, to undergo a knowledge assessment of their collaboration needs, and the potential to pilot and test utility-based services developed during the project.

Swiss-based Douglas Connect will lead the SYNERGY workpackage on knowledge assessment, piloting and testing activities of application cases within industry and business contexts. To provide an opportunity for organisations to learn more about the initiative and the potential benefits of participation to them, Douglas Connect will hold a launch and networking event and Knowledge Café at the Radisson SAS Hotel in Basel, March 6 starting at 15.00. If interested in attending please contact Nicki Douglas of Douglas Connect, (Email: Nicki.Douglas –(at)- douglasconnect.com; Tel: +41 61 851 0461) to request a guest pass.

Following short presentations to inform, the event will feature peer-to-peer based Knowledge Café discussions on SYNERGY which will be facilitated by:

Prof. Keith Popplewell, Jaguar Cars Professor of Engineering Manufacture and Management, Coventry University, UK

Dr. Barry Hardy, Founder, InnovationWell & Knowledge Assessment Leader, Douglas Connect

Dr. Nenad Stojanovic, FZI Competence Center for Business Software, Forschungszentrum Informatik an der Universität Karlsruhe, Germany

Dr. Asha Nagesser, Managing Director, INSIDEAN GmbH

Richard Zbinden, CEO, Software for Corporate Leaders LLC

A more detailed agenda and project overview is provided in the continuation below.

Knowledge, Collaboration & Leadership

We are holding a Knowledge Cafe and networking event at the Merian Hotel, Basel, Switzerland 17.00-20.00, Wednesday 23 April 2008, on the topic of Knowledge & Collaboration.

We will additionally extend the use of supporting the face-to-face cafe conversations with the virtual collaboration tool of a wiki as I used at the Autumn 2007 InnovationWell meeting at Bryn Mawr. (more information on that in a later post)

The Café discussions will be peer-to-peer based and will be co-moderated by:

Beat Knechtli, Director and CKO, PricewaterhouseCoopers
Pavel Kraus, President, Swiss Knowledge Management Forum and Senior Partner, aht'intermediation
Douglas Weidner, President, International Knowledge Management Institute
Barry Hardy, Founder and Director, InnovationWell & Douglas Connect
Chris Pallaris, ISN Chief Editor, Swiss Federal Institute of Technology (ETH Zurich)
Hannes Gassert, CTO, Liip
Nicolette Liller, Microsoft
Asha Nagesser, Managing Director, INSIDEAN
Marco Bettoni, Director of Research & Consulting, Swiss Distance University of Applied Sciences (FFHS)
Richard Zbinden, CEO, Software for Corporate Leaders

The following Guest Seminar will be presented:
17.00 Process-Oriented Knowledge Management
Michael Wyrsch, Vice-President & Leader of the Knowledge Management Competence Center Switzerland, Credit-Suisse

During the Café starting at 18.00, table discussions will include the following Knowledge & Collaboration sub-topics:

Knowledge Sharing, Innovation Networks, Leadership Support, Organisational Complexity & Context, Productivity & Teams, Group Decision-Making, Collaboration Patterns & Roles, Social Networks and Web 2.0, Culture & International Collaboration, and Cooperative Sustainable Development.

The Cafe is free to attend. Light refreshments will be provided. If interested in attending please contact Nicki Douglas (Tel: +41 61 851 0461. Email: Nicki.Douglas –(at)- douglasconnect.com) to reserve a guest place.

The event is co-organised by Douglas Connect, the International Knowledge Management Institute, the Swiss Knowledge Management Forum (SKMF), and the Gurteen Knowledge Community.

Knowledge & Leadership
In 2007 the Basel Knowledge Café focused on *Knowledge & Leadership* whose results formed the basis for an article series being published in KM Review:

B. Hardy; Linking Trust, Change, Leadership & Innovation – Ingredients of a Knowledge Leadership Support Framework; KM Review, Nov/Dec 2007, Vol 10, Issue 5, pp 18-23.

B. Hardy; Collaboration, Culture, and Technology – Contributions to Confidence in Leadership Support; KM Review, Jan/Feb 2008, Vol 10, Issue 6, pp 18-23.

A short summary with photos is posted on the The Ferryman Blog at http://barryhardy.blogs.com/theferryman/2007/06/knowledge_and_l.html

The Café also contributed significantly to the formation of the KLeaders practice and interest group, which has since been working together on developing the ideas of the KLeaders Leadership Practice and Support Framework, and which is currently collaborating on research and network proposals. If you are interested in this research and innovation activity, please contact Dr. Barry Hardy (barry.hardy –(at)- douglasconnect.com, +41 61 851 0170) to discuss your needs or contributions.

Knowledge Collaboration Leadership Knowledge Cafe Douglas Connect KM Institute KM Institute Switzerland meeting workshop training management executive CKM KM Knowledge Management Knowledge Management Training Management Training Basel Innovation Switzerland events

Knowledge Management Training in Basel

We are running the Certified Knowledge Manager training again in Basel this April.  We had an excellent class there last year with many interactions and conversations both in the class and outside on the terrace, in an evening Knowledge Cafe on Knowledge and Leadership (which produced two articles currently being published in KM Review, Nov/Dec 07 and Jan/Feb 08 issues) and on the Knowledge Ferry on the Rhine (which along with Herman Hesse inspired the name of this Blog!) I posted some photos at http://innovationwell.net/COMTY_ckmphotos This year's Cafe will focus on Knowledge and Collaboration.  More Information and links below!

Barry

Knowledge and Leadership

We held a Knowledge Cafe recently in Basel to discuss Knowledge and Leadership. The discussions were good and based on our notes I am currently preparing what I think is a nice co-created article. Below is a short summary and some photos from the proceedings. If interested in this topic and related activities, I welcome your comments or please contact me at barry.hardy (-at-) douglasconnect.com.

Barry Hardy

Summary based on discussions at a Knowledge Café held

in Basel, Switzerland, 25 April 2007 by

Shadab Lari, Joel Brun, Markus Hainzl, Hasan Al-Matrouk, Abdulaziz Addawesh, Adnan Sharif, Gladys Range, Nicolette Liller, Bernhard te Woerd,  Peter Ngunyi, Vera Olang, Pierre Neveux, Robin Micklewright, Douglas Weidner, Nicki Douglas, Barry Hardy, Heike Gutmann, Juergen Drewe, Harald Mauser, Markus Hegi, Eunika Mercier-Laurent, Monika Hochstrasser, Annette Höglund, Tobe Freeman, Chris Gopsill, Chris Pallaris, Beat Knechtli, Pavel Kraus, Giulio Pasolini, Richard Zbinden

Summary (as pdf):

Download leadershipkcafebsapril07_v2_3_summary.pdf

Introduction

On the top of the corporate leadership agenda is the responsibility for building the corporate community consisting of clients, shareholders, board directors, employees, partners, suppliers, authorities, research organisations and other stakeholders. We ask the question: how do we research, develop and apply new better practices to be taken in the knowledge management (KM) of an organisation involved in activities where leadership and innovation success could have significant performance impact?

 Knowledge gaps, bottlenecks, absence or under-utilisation of knowledge, lack of communication or collaboration, lack of access to or re-use of existing knowledge, difficulty in storing or retrieving knowledge, organisational or cultural issues may all contribute significant barriers to knowledge sharing and innovation, and leaders need to be able to identify and act on such areas to improve the organisational performance.

Relevant questions related to Knowledge and Leadership include: How should we lead knowledge-driven organisations in the 21st century? What skills and qualities are needed by today's "knowledge leaders"? What knowledge strategies should an organisation adopt for the next five years? What should organisations be doing today to ensure they have the right leaders, workers, processes, and projects in place by the turn of this decade? What changes can we forecast in terms of information and communications technology (ICT), knowledge management, creativity, learning and collaboration? And how do we prepare as individuals and organisations to confront these challenges?

A Knowledge Café was held on the terrace of the Merian Hotel in Basel on 25 April 2007 to discuss these questions through peer-to-peer conversations between managers and practitioners. The Knowledge Café lasted ca. 2.5 hours and involved 31 participants.

The six facilitators at the Café were Richard Zbinden (CEO, Software for Corporate Leaders), Barry Hardy (Founder, InnovationWell), Douglas Weidner (President, International Knowledge Management Institute), Chris Pallaris (ETH, Zurich), Pavel Kraus (President, SKMF) and Beat Knechtli (CKO, PwC)

(continued in extension of blog post below)

 

The Science of Knowledge Management?

Is knowledge management a science? How should we define it? These questions may look simple but are not so easy to answer for both individuals and the collective.  How can we apply the scientific method in a constructive way to knowledge management activities such as successfully managing communities of practice, transforming community of practice activity to community of innovation activity, or building next generation IT systems for the more successful support of knowledge management activities such as organisational culture transformation, innovation, change management, collaboration, sustainable trust between stakeholders, and leadership transparency? (as discussed in our Knowledge Cafe last week in Basel (agenda)

(If interested in this topic and wishing to add to the discussion, please follow the links and read on!)

Certified Knowledge Manager Training Week; 23-27 April 2007, Basel, Switzerland

The full five-day Certified Knowledge Manager (CKM) workshop will be held in Basel, Switzerland, 23 - 27 April. The training will take place at the Merian Hotel situated on the Rhein.

The workshop week will be co-led by Douglas Weidner, President, International Knowledge Management Institute; Pavel Kraus, President, Swiss Knowledge Management Forum and Senior Partner, aht'intermediation GmbH; Beat Knechtli, Director and Chief Knowledge Officer, PricewaterhouseCoopers (PwC), Zurich, Switzerland, and Barry Hardy, Director, KM Institute Switzerland

Beat Knechtli, will lead discussions of KM and Leadership, Culture, Organisational Development & Change Management, whereas Pavel Kraus will cover KM Structure, KM Tools, IT Support & Measurement, and the Business Case and metrics for KM. Case Studies & Discussions will be used to illustrate the application of KM principles and best practices.

The Certified Knowledge Manager (CKM) was created by the KM Institute`s Douglas Weidner, and is a world-leading flagship KM certification training program. It is a full 5-Day learning workshop with instructor-led activities, dynamic interaction among students and additional blended supporting materials, activities and eLearning extending to the equivalent of at least 14 workshop days. The CKM training has been used to train over 600 top managers from organisations worldwide since 2001. The workshop will be delivered in English.

Part of the course can be accessed in eLearning mode prior to the workshop leaving more time for discussion and exercises at the workshop. Additional modules will also be available in eLearning mode post-workshop. The CKM certification is part of the requirement towards Masters CKM and faculty status.


Program Topics
KM Terms, Models, Knowledge Definitions and Attributes, Knowledge Episodes & Processes, KM Theory & Principles, KM Strategy & Planning, KM Rationale & Case Studies, Interactive Knowledge Cafe, Full Life Cycle KM Methodology, KM Body of Knowledge (KMBOK), Managing KM Initiatives, Knowledge Assessment, Audits and Mapping, KM and Change Management, KM Sciences, KM Tools, Using IT Support and Collaboration Systems Effectively, Social Network Analysis, Organisational Learning, KM and Complex Systems, KM Metrics, Storytelling, Communities, Knowledge Repositories, Benchmarking, KM & Innovation, Personal KM, KM Initiative Planning, KM Project Management, KM Investment Analysis (ROI), Intellectual Capital, Innovation Techniques, Disruptive Technologies, KM Performance Measurement, Knowledge Maturity Model, KM Case Studies & Analysis

Program news and announcements are posted on the KM Institute Switzerland website: http://www.kminstituteswitzerland.org/
Program Brochure: http://www.douglasconnect.com/files/KMTrainingBrochure.pdf
More information provided in previous post: http://barryhardy.blogs.com/theferryman/2006/10/swiss_faculty_c.html

KM Institute KM Institute Switzerland meeting workshop training management executive CKM KM Knowledge Management Knowledge Management Training Management Training Basel Innovation Switzerland events

Knowledge Café in Basel: Discussions on Knowledge Management Support & Training Needs

We are holding a Knowledge Café in Basel to discuss user and organisational needs in knowledge management taking place on Wednesday 29th November 2006 starting at 17.30 and running through 20.00.  If interested in attending please simply send a short RSVP email to barry.hardy *at* douglasconnect.com and I will send further information to you. The event is free to attend and is intended to provide managers a conducive atmosphere to discuss their issues and needs in knowledge management support and training.

The Cafe will address the following:
1. What kind of knowledge management training do you or your organization need to perform more effectively?
2. What kind of support for knowledge management activities do you currently have? What solutions are not available and what do you imagine they could be like?

The Cafe will start at 5.30pm with refreshments and a chance to meet other participants. The discussion itself will begin around 6pm.

The event is being co-organised by Douglas Connect, the Swiss KM Institute, the Swiss Knowledge Management Forum (SKMF), and the Gurteen Knowledge Community, and will be facilitated by myself, Chris Pallaris (ETH Zurich), Pavel Kraus (SKMF) and Beat Knechtli (PwC).

Barry Hardy

meeting training workshop conference management Basel Innovation Knowledge Management Knowledge Cafe events

Swiss Faculty co-lead Certified Knowledge Management Training

The full five-day Certified Knowledge Manager (CKM) workshop will be held in Basel, 27 November – 1 December 2006.  The training will be jointly led for the first time by Swiss faculty who bring their own extensive experience of knowledge management and European practice to enrich the quality of the learning program. 

The workshop week will be co-led by Douglas Weidner, President, International Knowledge Management Institute; Pavel Kraus, President, Swiss Knowledge Management Forum and Senior Partner of aht'intermediation GmbH; Beat Knechtli, Director and Chief Knowledge Officer, PricewaterhouseCoopers (PwC), Zurich, Switzerland, and Barry Hardy, Director, KM Institute Switzerland.

Beat Knechtli, will lead discussions of KM and Leadership, Culture, Organisational Development & Change Management, whereas Pavel Kraus will cover KM Structure, KM Tools, IT Support & Measurement, and the Business Case and metrics for KM.  Case Studies & Discussions will be used to illustrate the application of KM principles and best practices.  (See below and also visit the website of KM Institute, Switzerland at http://www.kminstituteswitzerland.org/ for further program information.) 

Basel CKM Program Brochure:

Download kmtraining_brochure_611web2.pdf

Barry Hardy

Please contact me, +41 61 851 0170, barry.hardy [at] douglasconnect.com for further information and to discuss your specific training needs and requirements.

(continued....) 

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Barry Hardy

InnovationWell Community of Practice